Employment Type:Full Time
Benefits:Health Insurance , Company Visa , Accommodation , As per UAE law
Minimum Work Experience:2-5 Years
Minimum Education Level:High-School / Secondary
Company Size:11-50 Employees
Language:English , Hindi
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
Greeting and welcoming customers in a friendly and professional manner.
Tending to customer needs, inquiries, and complaints.
Book and confirm appointments via phone and email
Process transactions (cash and credit cards) and issue receipts
Offer beverages and chat with clients who are in the waiting area
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Inform clients about new services and discounts
Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
Update client records with contact and billing details, appointments and services offered
Manage our call center
Performing administrative tasks such as filing, updating records, and logging transactions.
Maintain a tidy reception area
Order business cards, brochures and stationery as needed
Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
Hands-on experience with office equipment, like printers and POS systems
Familiarity with processing transactions
Excellent communication abilities (verbal, phone and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful circumstances
High School diploma
Call: +971567522961 or +971543987811
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