Theeb
Theeb
Call Center Agent tebcan.com a leading company working in digital health is looking to recruit “Call Center Agent” Responsibilities: Maintain a positive, empathetic and professional attitude toward patients at all times. Communicate with customers through various channels. Book patient appointments / medical surgeries with doctors in the network. Respond promptly to patients’ inquiries. Keep records of customer comments and complaints. Ensure customer satisfaction and provide professional customer support. Ability to work in different time shifts. Holds a Bachelor’s degree in BA / Marketing or any related field. Fresh graduate or 1 year experience in the same field. Presentable and able to communicate with patients. Preferably to has a medical background. Requirements: · Amman resident. Skills Needed: High teamwork skills Persuasion skills Excellent communication and training skills. Listening capacity Problem solving & Flexibility Self-control Empathy Stress management Qualified candidates can send their CVs to hr@tebcan.com with “Call Center” in the subject
